QUINTHARVOX Returns Policy

At QUINTHARVOX, we are committed to providing you with the highest quality products. However, we understand that there may be occasions when you need to return items to us. This policy outlines the terms and conditions of returns for purchases made on quintharvox.com.

1. Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products must be unused, undamaged, and in original packaging with all tags intact.
• Proof of purchase is required for all returns.

2. Non-Returnable Items

Certain items are non-returnable, including clearance items, gift cards, and personalized products. Please check the product description for return eligibility before making a purchase.

3. Return Process

1. Contact our customer service team at support@quintharvox.com to initiate a return.
2. Provide your order number, details of the product you wish to return, and the reason for return.
3. Once your return is approved, you will receive a return authorization and instructions on how to proceed.
4. Pack the item securely and include the return authorization slip.
5. Ship the item to the address provided in the return instructions.

4. Refunds

Upon receipt and inspection of the returned item, we will process the refund to your original payment method within 7-10 business days. Shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.

5. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired item.

6. Contact Us

If you have any questions about our returns policy, please contact us at support@quintharvox.com or call us at 1-800-123-4567.